At 2B+PureFocus, our goal is to deliver top-notch creative services that provide immense value to our clients. We pride ourselves on the quality of our offerings, which include online consultations, workshops, training sessions, and expert insights. Due to the nature of our services—being strongly online, interactive, and often personalized to individual needs—all purchases are final and non-refundable.
We understand that investing in creative growth is a significant decision, and we are committed to making the process as transparent and supportive as possible. To help ensure your satisfaction, we provide:
- Comprehensive Service Descriptions – Each service is accompanied by detailed explanations of what you can expect to learn or achieve.
- Pre-Purchase Support – If you have any questions about a service or need guidance on which offering is best for you, our support team is always available to assist.
- Flexible Scheduling – Many of our workshops and consultations offer multiple time slots to suit your availability.
- Access to Materials – For workshops and training sessions, all relevant materials and resources are provided to ensure your full participation and success.
By finalizing a purchase, you agree to these terms and acknowledge that refunds cannot be provided, regardless of circumstances such as scheduling conflicts, technical issues on your end, or changes in personal plans.
However, your experience is important to us. In the unlikely event of a service interruption or cancellation on our end, we will work to provide a suitable resolution. This may include rescheduling the session or offering alternative services to meet your needs.
If you have any concerns or questions regarding our Refund Policy, please feel free to reach out to our support team. We are here to ensure you have a positive and enriching experience with 2B+PureFocus.